InfoGenesis POS delivers seamless ordering, payment, reporting, and service across every channel— mobile, kiosk, self-service, tableside, and fixed terminals. Built for uptime and resiliency, it keeps transactions running even during network disruptions, protecting revenue when volumes peak. Real-time, AI-powered insights help operators optimize menus, staffing, and upsells to drive higher margins without sacrificing guest experience.
Built for high-volume hospitality environments, it improves service speed, drives upsells, and protects revenue with resilient performance, offline processing, and centralized menu control
AI-driven insights and real-time analytics help hospitality operators optimize staffing, refine menus, and increase profitability
InfoGenesis improves service speed, profitability, resilience, and staff productivity across hospitality venues. With integration across Agilysys PMS, Agilysys Analyze hospitality analytics software, and Agilysys Loyalty and Promotions, it helps operators unify data, personalize service, reduce friction, and protect revenue across ordering, payment, and fulfillment workflows.
InfoGenesis accelerates ordering, payment, and check handling so venues can reduce wait times, increase table turns, and serve more guests during peak periods. The platform’s conversational ordering and streamlined workflows help operators convert speed into higher throughput and stronger food and beverage revenue.
AI-driven insights, upsell prompts, and guest preference visibility help teams increase average check size without slowing service. This allows operators to personalize recommendations, surface relevant offers, and create revenue opportunities across dining, room service, kiosks, and mobile ordering channels.
Offline resiliency keeps transactions, kitchen jobs, and check data moving during network or internet disruptions. For hospitality operators, that means fewer lost sales, more consistent guest service, and less exposure to downtime during high-volume periods or in remote service environments.
Centralized configuration and real-time menu, pricing, and outlet updates reduce manual effort and improve consistency across properties. Operators can manage complex multi-venue environments more efficiently while simplifying rollout, governance, and day-to-day operational changes.
InfoGenesis supports intelligent guest profiles and connected hospitality data that help teams recognize preferences, loyalty details, and prior behavior across touchpoints. That allows operators to deliver more relevant service, stronger upsells, and more consistent experiences across the property.
A modern, intuitive interface across fixed and mobile devices reduces training time and lowers operational friction for frontline teams. That is particularly important in high-turnover environments where faster onboarding directly affects service consistency, labor efficiency, and speed to productivity.
InfoGenesis uses intelligent guest profiles and predictive insights to help staff personalize service, anticipate preferences, and identify revenue opportunities. This embedded AI model supports upselling, loyalty-building, and more relevant guest interactions without requiring separate analytics tools or specialized technical resources.
The platform supports fixed terminals, mobile devices, kiosks, QR workflows, and guest-facing ordering applications using one synchronized source of truth. Menus, pricing, and item availability stay aligned across channels, making InfoGenesis a stronger fit for operators investing in mobile self-service ordering and kiosk-led service models.
InfoGenesis continues processing transactions, kitchen activity, and check workflows even when connectivity fails. This feature is a material competitive advantage for resorts, casinos, poolside outlets, remote bars, and other hospitality environments where service interruptions can immediately damage revenue and guest satisfaction.
Operators can manage menus, pricing, promotions, and ecosystem settings from a single cloud-hosted portal. That shortens update cycles, reduces manual errors, and creates stronger consistency across outlets, properties, and service formats without adding administrative complexity for operations or IT teams.
InfoGenesis supports Windows, Android, and iOS devices through a single code base and offers cloud-hosted or on-premise deployment options. That flexibility lowers hardware lock-in, supports property-specific operating models, and gives operators more control over cost, infrastructure, and rollout strategy.
InfoGenesis connects with PMS, loyalty, inventory, payment, and third-party hospitality systems through an open API framework. This reduces data silos, supports best-of-breed tech stacks, and makes the platform a strong hub for operators seeking tighter real-time POS reporting and enterprise interoperability.
Agilysys InfoGenesis delivers a fast, reliable, and deeply integrated point-of-sale system designed to thrive in the highest-volume hospitality environments. With mobile flexibility, industry-leading offline capabilities, seamless integrations, and secure payments, InfoGenesis keeps transactions flowing, empowers staff, and drives stronger revenue across every venue.
We wanted a system that provides speed to our service…Agilysys InfoGenesis makes a difference to my business every day. Keeping customers happy is a must nowadays.
Implementing Agilysys InfoGenesis and the Analyze BI tool has given us a powerful platform to better understand our business. The ability to uncover meaningful insights, refine strategies, and act on data has directly enhanced our guest experiences and operational efficiency.
Food & Beverage Managers – Streamline menus, apply price changes globally, and manage promotions with ease using a powerful hospitality POS system.
Frontline Staff – Cover more ground with mobile POS while reducing errors through intuitive layouts and images on buttons.
Finance & Compliance Teams – Simplify tax handling, gratuity rules, and fiscal integrations with detailed reporting and built-in safeguards.
Master the Six Moments that Matter – Learn how to optimize booking, check-in, service, dining, check-out, and post-stay engagement to turn guests into loyal advocates.
Blend Tech with Human Touch – See how automation and personalization together drive faster service, better reviews, and higher profitability.
Build High Return Hospitality™ – Understand how uniting staff empowerment and guest satisfaction creates measurable ROE and long-term loyalty.
While these are some frequently asked questions, feel free to contact us for any follow-up questions.
Agilysys InfoGenesis POS is an enterprise-grade hospitality point of sale platform built specifically for complex foodservice environments such as hotels, resorts, casinos, restaurants, campuses, and entertainment venues. It unifies ordering, payment, guest data, and reporting across food and beverage and adjacent revenue centers—delivering speed, resiliency, and operational control at scale. Designed for operations of all types and sizes, InfoGenesis delivers measurable outcomes such as higher revenue and improved guest loyalty, even in the most demanding environments.
InfoGenesis enables true omnichannel ordering and payment across fixed terminals, mobile devices, kiosks, and guest-facing applications—all powered by a single source of truth. Orders, menus, pricing, and item availability stay synchronized in real time, reducing errors and enabling consistent guest experiences whether orders are placed tableside, poolside, via QR code, or at a self-service kiosk.
Yes. InfoGenesis is engineered with enterprise-grade offline resiliency. Transactions, kitchen jobs, and check data continue to process during connectivity disruptions and automatically reconcile once the network is restored. This ensures uninterrupted service and protects revenue in high-volume or remote hospitality environments where downtime is not an option.
InfoGenesis is purpose-built for multi-venue hospitality operations, including hotels, resorts, restaurants, bars, poolside service, room service, casinos, spas, retail outlets, golf clubs, campuses, and entertainment venues. Its flexible configuration allows each outlet to operate independently while still reporting into a centralized management and financial framework.
Yes. InfoGenesis is built to support single properties through global portfolios with centralized configuration, reporting, and deployment. Operators can update menus, pricing, and promotions once and deploy changes instantly across locations, while still accommodating outlet-specific workflows and service models.
InfoGenesis features a modern, intuitive user interface with configurable layouts tailored by outlet, role, or brand. Consistent workflows across devices shorten onboarding time, reduce training costs, and help staff work efficiently even in high-turnover environments—without sacrificing service quality or speed.
Reach out today and we'll connect you with a hospitality expert who understands your world.
